DKLeader Posted May 11, 2011 Share Posted May 11, 2011 Hi, I hve just created a new promotion code for all new and existing users in my WHMCS Shop, but my problem is : How do the existing users use this promotion code on an invoice on a product they already have? For the promotion I have the following : For the cycle I have chosen : Any Payment Term. Applies to : I have selected the items this code applies to. I have ticked the following : - Also allow existing products in account to qualify for promotion - Apply only once per order - Apply only once per client globally. Hope someone can help me on this one Best regards Jakob 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 12, 2011 WHMCS Support Manager Share Posted May 12, 2011 Promo codes can only be use don new orders (and in 4.5 in upgrades). Promo codes can't be applied to existing products or invoices. 0 Quote Link to comment Share on other sites More sharing options...
DKLeader Posted May 12, 2011 Author Share Posted May 12, 2011 Ok - Thanks. Would be a nice feature to have. What does this then do : Also allow existing products in account to qualify for promotion ? Best regards Jakob 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 12, 2011 WHMCS Support Manager Share Posted May 12, 2011 That's used when the client is placing a new order, please review http://docs.whmcs.com/Promotions#Prerequisites 0 Quote Link to comment Share on other sites More sharing options...
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