sleepybaby Posted May 10, 2011 Share Posted May 10, 2011 hi, i ordered an Configurable Package Addon license for my whmcs lincese. i have configed the Configurable Package Addon. when user order new shared hosting, it works. but when user upgrades/downgrades the options, it donot work. any advice? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 10, 2011 WHMCS Support Manager Share Posted May 10, 2011 In what way doesn't it work exactly? For example does WHMCS say the upgrade was successful but the package limits remain unchanged? 0 Quote Link to comment Share on other sites More sharing options...
sleepybaby Posted May 11, 2011 Author Share Posted May 11, 2011 yes, WHMCS say the upgrade was successful but the package limits remain unchanged? 0 Quote Link to comment Share on other sites More sharing options...
sleepybaby Posted May 11, 2011 Author Share Posted May 11, 2011 if need, i can offer the test url. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 11, 2011 WHMCS Support Manager Share Posted May 11, 2011 I'd recommend opening a support ticket with admin access and steps to reproduce. 0 Quote Link to comment Share on other sites More sharing options...
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