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Domain Transfer standard practice


CldSwm

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I'm a noob reseller, and I'm wondering what the standard practice is for domain transfers. If someone transfers a domain that has say 3 years left until it expires do you charge them just the transfer fee and then resume charging them once they get to their expiration date?

 

Are there laws about this, or is it really just up to how you want to do it?

 

Also, in WHMCS when a client transfers a domain name their expiration date automatically gets put as 00/00/0000 and their next due date gets put for a year later. So out of the box it seems WHMCS is set up to charge as if the domain wasn't already paid for for xx amount of years at a different registrar.

 

Hope my question is clear enough to get some advice from some of you pros.

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  • 2 months later...

If someone transfers a domain that has say 3 years left until it expires do you charge them just the transfer fee and then resume charging them once they get to their expiration date?

Yes, and remember to set the right expiry date (which will be +1 year on transfer for several gTLDs

 

Are there laws about this, or is it really just up to how you want to do it?

Unethical -certainly, Illegal - possibly depending on your local laws.

 

Also, in WHMCS when a client transfers a domain name their expiration date automatically gets put as 00/00/0000 and their next due date gets put for a year later. So out of the box it seems WHMCS is set up to charge as if the domain wasn't already paid for for xx amount of years at a different registrar.

WHMCS doesn't know what dates to put in - it requires you to do it :D

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