justclint Posted May 5, 2011 Share Posted May 5, 2011 Hi Guys, Ive been trying to get the Authorize.net CIM mod to work but keep getting credit card decline message. However the normal Authorize.net mod seems to work just fine. When looking at the logs for the errors on CIM attempts I get: Invoice ID => 4814 User ID => 4 Amount => 0.01 No Client Profile ID Found But if I change the change the order to use the regular authorize.net mode the transaction goes through fine. Ive made sure I followed the notes on this page as well: http://wiki.whmcs.com/Authorize.net_CIM I just wanted as well, our api credentials are the same for both authorize.net mod and the cim mod correct? Anyone else having issues with CIM or know what the issue might be? Thanks! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 6, 2011 WHMCS Support Manager Share Posted May 6, 2011 Is your Authorize.net account set up on their CIM system? 0 Quote Link to comment Share on other sites More sharing options...
vethost Posted September 10, 2011 Share Posted September 10, 2011 Is your Authorize.net account set up on their CIM system? I too have this identical issue with CIM. And, yes. I signed up for CIM with Authorize.net. It costs an extra $20 mo. (to add insult to injury). I called Auth.Net support and all they could say was the coding was wrong. 0 Quote Link to comment Share on other sites More sharing options...
laszlof Posted September 11, 2011 Share Posted September 11, 2011 Did you import all your existing clients into CIM? Theres a script to do this. 0 Quote Link to comment Share on other sites More sharing options...
vethost Posted September 11, 2011 Share Posted September 11, 2011 Did you import all your existing clients into CIM? Theres a script to do this. I'll take a stab at running the script once I understand what importing the data does aside from populating CIM. Does it mean clients don't have to do anything special to get their invoices automatically paid? 0 Quote Link to comment Share on other sites More sharing options...
vethost Posted September 12, 2011 Share Posted September 12, 2011 Did you import all your existing clients into CIM? Theres a script to do this. I ran the script--unsuccessfully. Here are the results: WHMCS Authorize CIM Setup This setup process will activate the Authorize.net CIM module and transfer all stored credit cards over to their system User ID 39 Transfer Failed User ID 44 Transfer Failed User ID 48 Transfer Failed User ID 50 Transfer Failed User ID 56 Transfer Failed User ID 59 Transfer Failed User ID 67 Transfer Failed User ID 81 Transfer Failed User ID 83 Transfer Failed User ID 103 Transfer Failed User ID 107 Transfer Failed User ID 108 Transfer Failed User ID 116 Transfer Failed User ID 118 Transfer Failed User ID 120 Transfer Failed User ID 121 Transfer Failed User ID 123 Transfer Failed User ID 125 Transfer Failed User ID 131 Transfer Failed User ID 132 Transfer Failed User ID 134 Transfer Failed User ID 143 Transfer Failed User ID 144 Transfer Failed User ID 145 Transfer Failed User ID 146 Transfer Failed User ID 147 Transfer Failed User ID 150 Transfer Failed User ID 156 Transfer Failed User ID 158 Transfer Failed User ID 163 Transfer Failed User ID 168 Transfer Failed User ID 178 Transfer Failed User ID 184 Transfer Failed User ID 186 Transfer Failed User ID 187 Transfer Failed User ID 190 Transfer Failed User ID 199 Transfer Failed User ID 205 Transfer Failed User ID 206 Transfer Failed User ID 210 Transfer Failed User ID 215 Transfer Failed User ID 218 Transfer Failed User ID 221 Transfer Failed User ID 229 Transfer Failed User ID 230 Transfer Failed User ID 231 Transfer Failed User ID 240 Transfer Failed User ID 243 Transfer Failed User ID 245 Transfer Failed User ID 246 Transfer Failed User ID 249 Transfer Failed User ID 257 Transfer Failed User ID 259 Transfer Failed User ID 268 Transfer Failed User ID 271 Transfer Failed Migration Completed 0 Quote Link to comment Share on other sites More sharing options...
laszlof Posted September 12, 2011 Share Posted September 12, 2011 You should probably open a ticket. I did not write the script, and those errors pretty much say nothing to what the error actually is. All the script does is grab the credit card information from your WHMCS database, verify that the card is valid, insert the card data (card number, name, address, etc) into CIM, insert the CIM ID's into the WHMCS database. Then when a customer invoice becomes due, assuming that account is assigned to the authorize.net cim gateway, it will grab the CIM ID's from the WHMCS database and ask authorize.net to charge the card linked to those ID's. 0 Quote Link to comment Share on other sites More sharing options...
tracedef Posted May 1, 2012 Share Posted May 1, 2012 We're also having a migration failed issue identical to what is posted above. Did you find the cause?? 0 Quote Link to comment Share on other sites More sharing options...
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