wswd Posted April 17, 2011 Share Posted April 17, 2011 Hi guys, Well here's a new one. I have at least one client (I haven't heard from others yet, though I have solicited) that is getting overdue notices for a certain invoice that was paid 100% on-time. 1st overdue reminder is 1 day, 2nd 3 days, and 3rd 5 days after the invoice is due. The invoice is indeed showing up as paid, and these emails are NOT showing up in the clients email logs in WHMCS. He is certainly getting the emails though; he has forwarded them to me, and I have confirmed them in the EXIM logs. I'm kinda lost as to why this might be happening. As a temporary fix, I have disabled overdue notices for him, but I would love to figure out why this is happening. Anybody have this happen to them, before I submit this to the Support guys? Thanks! Bryan 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted April 18, 2011 WHMCS Support Manager Share Posted April 18, 2011 Have you moved WHMCS installs recently? Sounds like you've still got an old installation somewhere sending these emails. 0 Quote Link to comment Share on other sites More sharing options...
wswd Posted April 19, 2011 Author Share Posted April 19, 2011 Yep! That was it. We figured it out right about the same time. From what I can tell (keeping my fingers crossed), it was actually executing from our backup server, which is not supposed to be serving websites at all. Oy! Thanks again. 0 Quote Link to comment Share on other sites More sharing options...
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