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Registrar Error, but successfully renews?


flyride

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I use ResellOne and Enom for domain registrations, and I have a few domains with Registrar errors when I go to Client Profile / Domains (domains that weren't originally registered through WHMCS).

 

I read up on this post http://forum.whmcs.com/showthread.php?t=23026&highlight=registrar+authentication+error regarding using OpenSRS module to import, and I'm going to try that - however, something interesting just happened I'm curious about:

 

I just had a customer with a domain (that gives me the yellow box with the Registrar Error) renew a domain / pay the invoice - and the system automatically renewed the domain (as it should), but it was surprisingly successful!

 

Does anyone have an explanation as to why this would be successful, but give me the yellow Registrar error when I view the Client Profile > Domains for that domain?

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  • WHMCS Support Manager

OpenSRS is very unusual in that each domain has its own username and pass and just being the reseller that owns it is not enough to request info about it. Additional steps are required to import domains, please refer to http://docs.whmcs.com/OpenSRS#Importing_Domains

 

If the table doesn’t exist it can be created by pasting the following command into the SQL tab in phpmyadmin:

 

CREATE TABLE `mod_opensrs` (`domain` TEXT NOT NULL ,`username` TEXT NOT NULL ,`password` TEXT NOT NULL)

 

As always please backup before making any changes to the database.

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