Jump to content

Downgrade during renew invoice not recreating


jin

Recommended Posts

I have a client that's hosting has to be renewed and wants to downgrade their package.

 

I have downgraded the package and canceled the original invoice that was generated for the old package, how do I get the system to regenerate a new invoice for the new downgraded package?

 

I tried to click the link "Generate Invoices" but none were and the account is in the due timeline I have set, the CRON has already run and the system didn't recreate the invoice.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated