Transaction vs. Payment

[mary@marylark.com]

I need some clarification here.

 

When an invoice has been paid, I go to the invoice ahd enter the payment details. But when I go back to the transaction list I don't see the payment appear.

 

When I enter a transaction, I see the payment. But I worry that somehow things are going to be doubly stated - one payment entered - one transaction entered.

 

Can I get some clarification here?

 

Thanks!

 

--Mary

[WHMCS John]

Please ensure you're following the correct process to manually add payment to an invoice as it should be displayed in the transaction list: http://docs.whmcs.com/Transactions

[mary@marylark.com]

When I follow the procedures for applying a payment - opening the invoice - selecting the payment tab - and applying the payment, the invoice then shows PAID. I email that invoice to the client.

 

Then I go to the Transactions list. I do not see the paid invoice in the transaction list.

 

Any ideas?

 

--Mary

[WHMCS John]

Does the transaction appear in the transactions list at the bottom of the invoice?