milstanyu Posted March 1, 2011 Share Posted March 1, 2011 Is it possible to allow clients to delete generated unpaid invoices themselves? This is the scenario. A client is trying to buy a service. Somehow, he failed to pay on payment provider website. Tomorrow he get back and create new order and pay successfully. However, the old order is still active and marked as unpaid. I must delete such orders/invoices manually. Anyway to allow clients to delete unpaid invoices themselves? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 1, 2011 WHMCS Support Manager Share Posted March 1, 2011 Deleting an invoice is never a good idea, so letting clients do it themselves is a recipe for disaster. Your accountant would not be happy 0 Quote Link to comment Share on other sites More sharing options...
milstanyu Posted March 1, 2011 Author Share Posted March 1, 2011 Does it mean "it's not possible"? I said "to have ability to delete PENDING invoices, not PAID invoices". Also, if one uses payment processor, such as 2Checkout.com, WHMCS invoices are only pro-forma. Valid invoices are generated by 2checkout.com (or other payment provider). 0 Quote Link to comment Share on other sites More sharing options...
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