Server Command Error - Account Creation Failed: An Unknown Error Occurred

[willoiam_lee]

I've setup my WHMCS to create an account in WHM upon manually clicking 'accept order' in the customer's order page.

 

However when I do, I get the error:

 

Server Command Error

Account Creation Failed: An Unknown Error Occurred

 

Any ideas on how I can debug or a solution to the problem?

 

This order includes a simple hosting plan but no domain (I selected I will point my name servers over to [my host]). This is just to test the system first before I add a domain name.

 

Thanks!

 

-William

[WHMCS John]

As long as you're using 4.2.2 this usually suggests your server requires SSL to communicate with WHM, so ensure the Setup > Servers > Secure option is ticked.