mary@marylark.com Posted February 25, 2011 Share Posted February 25, 2011 In the client portal, when an order is placed and the next step is to take you to the final order completion page (or payment portal), a blank page appears if the terms of service box is unchecked. I found an article about a blank page on checkout and it recommended I upgrade to 4.4.2 - which I did. Now, if I hit the browser "back" button and tick the I agree box for terms of service, the appropriate order complete page will appear. Is there some way to cause an error message, rather than just advancing to a non-descript blank page when you forget to tick terms of service ? --Mary 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 25, 2011 WHMCS Support Manager Share Posted February 25, 2011 I believe I've replied to your ticket regarding this issue earlier. 0 Quote Link to comment Share on other sites More sharing options...
mary@marylark.com Posted February 25, 2011 Author Share Posted February 25, 2011 John replied ... but the forum didn't get his reply -- so I thought I'd update the forum. The terms of service tick box being left unticked sent the appropriate error message to the browser on the order form for him. But for me it did not. Strangely enough, when I logged off for the evening and logged back on this morning the problem did not re-occur. I know this is helpful ... but resetting my browser took care of the problem. --Mary 0 Quote Link to comment Share on other sites More sharing options...
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