JewelHost Posted February 22, 2011 Share Posted February 22, 2011 Hi When i login to both my client area and my admin area it wont allow me to login unless I have checked the remember me option. Anybody have any idea? Thanks 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 24, 2011 WHMCS Support Manager Share Posted February 24, 2011 This suggests an issue with php sessions on your server, your server admin/hosting provider will need to investigate. 0 Quote Link to comment Share on other sites More sharing options...
atechstl Posted February 24, 2011 Share Posted February 24, 2011 I use to have the same issue but the issue has ironed itself out somehow. Works fine now. 0 Quote Link to comment Share on other sites More sharing options...
SilverNodashi Posted February 28, 2011 Share Posted February 28, 2011 Many of our clients have this issue as well, while others including ourselves not. So I doubt it's a PHP session issue. 0 Quote Link to comment Share on other sites More sharing options...
apsmike Posted February 28, 2011 Share Posted February 28, 2011 Try checking the php session time out value and php max execution time value in php.ini file of the server. Try increasing it which may solve this. If this issue was during installation of WHMCS, the installation itself would have pointed out this issue, so I guess you must have got this issue suddenly some day that is because some changes happened on server like apache recompile (easyapache in case of cpanel) which also recompiles php thus resetting the php.ini to default. 0 Quote Link to comment Share on other sites More sharing options...
SilverNodashi Posted March 4, 2011 Share Posted March 4, 2011 I just noticed this behavior myself, using a different ISP (the ISP's of one of the clients who was complaining) which makes me think the problem lies with IP session checking. Is there a way to disable it? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 7, 2011 WHMCS Support Manager Share Posted March 7, 2011 Setup > General Settings > Security tab. 0 Quote Link to comment Share on other sites More sharing options...
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