ResellerClub Telephone No. is invalid Error

[seboraid]

I have configured resellerclub with the correct information.

 

When clients wants to register his domains I receive an email saying :

 

Subject : WHMCS Automatic Setup Failed

 

Body :

 

An order has received its first payment but the automatic provisioning has failed and requires you to manually check & resolve.

 

Client ID: ..

Domain ID: ..

Registration Type: Register

Domain: circoelsainete.com

Error: Invalid Password/Username, or your User account maybe Inactive or Suspended

 

I logged in to my account without problems in freeaccount.myorderbox.com

 

And when I try to register the domain in the backend I receive the following error :

 

An Error Occured
{telno=Telephone Country Code/Telephone No. is invalid. Please note that only digits are allowed}

 

I dont find where can I add or check this field. My clients profile tel number has only digits

[seboraid]

Im using WHMCS Version: 4.3.1

[HostinPK]

I get same error whenever someone enters + sign before number. Just go to client's profile and edit is phone manually.

[vincent1]

I get same error whenever someone enters + sign before number. Just go to client's profile and edit is phone manually.

 

I got this error for the first time today as well, using WHMCS Version: 4.4.2

Is there any way a validation check can be placed on this field please, as I now have to add these orders manually? :-(

 

Or is there a way to resubmit once we've corrected the tel number?

 

Thanks,

 

- Vincent

[WHMCS John]

Yes, click the "Register" Module Command button on the client's Domains tab.