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Unknown errors


Alison

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I keep having errors, when manually creating/suspending/terminating accounts.

 

The error just says:

Module Command Error

An unknown error occured

 

Sometimes it shows the error but does manage to create/suspend/terminate the account.

 

Does anyone know what might be causing this

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  • WHMCS Support Manager

Assuming you're using the cPanel module.

 

If your login details under Setup > Servers > Edit are definitely correct then it'll be your Brute Force Protection settings blocking WHMCS from using the cPanel API. You'll need to adjust the settings in WHM.

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