solokkhz Posted February 2, 2011 Share Posted February 2, 2011 (edited) Hi, i don't have the "hosting account welcome mail" selection option in the product setup drop down. any idea of how i can fix that? Thanks, solo Edited February 2, 2011 by solokkhz 0 Quote Link to comment Share on other sites More sharing options...
Administrators WHMCS John Posted February 2, 2011 Administrators Share Posted February 2, 2011 What options do you have? Have you created one under Setup > Email Templates? 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted February 3, 2011 Share Posted February 3, 2011 We've just noticed this on our setup. It's fine for our Windows hosting and WHM reseller hosting, but the welcome email for Cpanel hosting is not listed in the product setup dropdown. Once the account is set up, we can select it form the clients product page. 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted February 3, 2011 Share Posted February 3, 2011 I can confirm this only happening for Cpanel shared hosting products, and I think since we upgraded to 4.4.2 All other products are fine - WHM, Websitepanel, Helm etc. It's just the cpanel ones. 0 Quote Link to comment Share on other sites More sharing options...
Sophia Posted February 3, 2011 Share Posted February 3, 2011 I had the same issue: http://forum.whmcs.com/showthread.php?t=34463 Hope this solves the problem for you as well 0 Quote Link to comment Share on other sites More sharing options...
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