cookerseb Posted January 24, 2011 Share Posted January 24, 2011 Hi, I recently update my wmhcs version from 4.3.1 to 4.4.2 but I don't note if my problem exist in 4.3.1. When a client send me (admin) a support ticket or when a new order email send to me (admin) I receive email with empty subject and in body message juste the css code setting in back-office > general setting > mail I use php mail. Client receive normaly order confirmation mail and ticket replies and confirmation new ticket opened. My default language is french for front-office and back-office. My client templates email are set with french as default and english as second language. My admin template is V4 Thanks to help me. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 25, 2011 WHMCS Support Manager Share Posted January 25, 2011 Ensure your /templates_c folder is CHMOD 777 and if you've moved it that the path is correct in configuration.php. Ensure the email template is listed under Setup > Email Templates correctly. Finally delete the contents of the /templates_c directory and try again. 0 Quote Link to comment Share on other sites More sharing options...
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