Billing on Support tickets once a month

[bobrandklev]

So we have a client who pays for their hosting and support annually.

As we handle support tickets outside of the agreement we want to use the "Add Billing Entry" in the support ticket but we don't want them getting an invoice right away. I'd prefer they get an invoice at the end of the month.

 

My choices are:

Invoice Immediately: don't want this

Don't invoice for now:

Invoice on next Cron

Add to users future invoice:

 

None of these seem like what we want? Or do we add to future invoice and make sure invoices are generated monthly?

 

Our Cron runs every 24hrs so "Invoice on next Cron" won't work??

[WHMCS John]

I'd recommend using 'Invoice as Normal for Due Date' for the first Billable Item setting the date you want the client to be invoiced. Then for any subsequent billable items select the 'Add to users future invoice' option which will add them to the same invoice.

[bobrandklev]

I think I know what you are saying but let me clarify: My client is setup to bill annually for web hosting. I do a little work for them and add a billable item. I'd like all these to auto-bill/invoice at the end of the month.

 

Am I making sense?