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Auto Redirect on Checkout not working


pranavkavi

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I am a newbie to WHMCS. I was given the task to solve a problem on the shopping cart page. There are two payment methods:

-EBS Online payment

-Offline payment mode

 

When the first option is selected, the user is redirected to the checkout page but not to the payment gateway. The option-'Select to automatically redirect the user to the gateway' has been selected on the General settings.

Is this the expected behavior of the system? Please help.

cart.jpg

checkout.jpg

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