Need info regards Custom IP field in client email.

[dstemper]

In my clients email when they setup a hosting package, I am getting this:

 

Temporarily you may use one of the addresses given below manage your web site

 

Temporary FTP Hostname: [ProductCustom-IP Address]

Temporary Webpage URL: http://[ProductCustom-IP Address]/~soundaro/

Temporary Control Panel: http://[ProductCustom-IP Address]/cpanel

 

I guess that means there is a custom field that is missing to show the IP address, does anyone know what the field needs to look like to rectify this?

 

I appreciate it in advance.

 

David

[WHMCS John]

Which version of WHMCS are you running? Those merge fields look like they're from a very old version.

Do you offer dedicated IP addresses to your clients, or are accounts provisioned on a shared IP?

[dstemper]

Shared IP, and a Dedicated, I am on Version 4.1.2 and it is highly custom whmcs that's why I haven't upgraded.

[dstemper]

Plus, the software just plain works:) WHMCS is one of the best investments I have made when it comes to software.

[dstemper]

No-one knows?

[WHMCS John]

Merge fields in email templates haven't had square brackets since version 3.

 

{$product_custom_field_fieldname} is the way to do it in WHMCS currently.

 

fieldname is the name of the custom field all in lowercase and with no spaces. Eg: IP Address would be {$product_custom_field_ipaddress}