UkDirectHost Posted December 2, 2010 Share Posted December 2, 2010 I don't know if Paypal recently changed something, or if it has something to do with the latest 4.3 upgrade we did. We offer products that when you subscribe, there is a setup fee as well as a monthly fee. Until recently, when someone created the subscription, you would see in paypal the subscription created, and then the total amount paid for the first month. Previous Example: Subscription created - Amount: $50 Now: Subscription Created - Payment $25 Payment $25 What happens when someone clicks on subscribe button, it only takes the monthly fee, and does not add the setup fee to it. This has over the past two weeks created a lot of confusion, as clients have not seen the setup fee is outstanding and we have to remind them about it. How do we get it back to the way it used to be? Also, speaking to Paypal today, they have said my transactions are listed as "Goods". Is there a way to make this "services"? Regards, Shane 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted December 3, 2010 WHMCS Support Manager Share Posted December 3, 2010 Sounds like you need to disable the Modify Subscriptions option under Setup > Payment Gateways. 0 Quote Link to comment Share on other sites More sharing options...
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