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Orders Still Pending using Paypal


devilegg

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Hi. I've looked everywhere and tried everything to solve my problem. I have WHMCS setup just like I want it, but I have one function that will not work. I have tested this 3 times.

 

Ok...I run a "test order" using my debit card to deposit money into my Business Paypal account which is tied to my WHMCS. The funds are taken from my bank account, the funds are deposited into my PayPal Business account, but WHMCS still shows the order as "incomplete" and "pending", and the account does not get automatically created (with "setup after first payment" selected, and I have triple-checked that my product name matches my WHM account...plus I have tested this with "Instantly after order" selected and it works like a charm). I have setup API on my PayPal account, and everything, I think, is configured correctly. It even processes the Debug Data in the Gateway Log when I run one of these "test orders", yet the account remains "unpaid" and "pending".

 

I know I can manually confirm the order and create the account, but I'd like to take advantage of the full automation process. Can you tell me what might be causing this or what I don't have setup correctly with my API, or is it an API issue at all? Thanks.

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