WebMama Posted November 10, 2010 Share Posted November 10, 2010 Hi, I do WHMCS configuration. And I meet a problem with email. I have Hosting Order with status - pending. When I press "Create" in Clients Profile, Accaunt in cPanel created, But Hosting Account Welcome Email doesnt send to the client. I dont tick box to disable this email from being sent. What is may be wrong? Emails like Welcome and Order Confirmation has been sent without problem. Ticket system also work ok. Thanks in advanse! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 10, 2010 WHMCS Support Manager Share Posted November 10, 2010 When you manually create an account using the module command buttons you need to manually send the welcome email also using the "Send Message" dropdown at the bottom of the page. You should accept the order instead (Orders > List Pending > Click Order ID). 0 Quote Link to comment Share on other sites More sharing options...
WebMama Posted November 10, 2010 Author Share Posted November 10, 2010 When you manually create an account using the module command buttons you need to manually send the welcome email also using the "Send Message" dropdown at the bottom of the page. You should accept the order instead (Orders > List Pending > Click Order ID). Thanks a lot! It's work! 0 Quote Link to comment Share on other sites More sharing options...
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