Snowman Posted November 10, 2010 Share Posted November 10, 2010 Is it possible to set a second email address to an admin or specify a specific email address to send high priority ticket alerts to? i need a way to get only high priority tickets sent to a specific email account which we use for sms alerting (handy out of hours etc) 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 10, 2010 WHMCS Support Manager Share Posted November 10, 2010 Sure, you can create an administrator and then use the Escalation Rules to achieve this. 0 Quote Link to comment Share on other sites More sharing options...
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