kenwardc Posted October 25, 2010 Share Posted October 25, 2010 Hi there, Folks I'm brand new at this stuff and all so far working and looking very good. Thanks, WHMCS, the product appears to do exactly what it says on the tin. What fun! Now... I've set up my ticketing system and the Email address the clients see when they get a reply from the system. Is there a way to set it all up so if they reply TO the address they get the ticket from, it automatically updates the ticket? That would be such a grand feature. Any help gratefully accepted. Best wishes Chris 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 26, 2010 WHMCS Support Manager Share Posted October 26, 2010 Absolutely we call this email piping: http://wiki.whmcs.com/Email_Piping 0 Quote Link to comment Share on other sites More sharing options...
kenwardc Posted October 27, 2010 Author Share Posted October 27, 2010 Hi John Thanks - will go off and have a look at the link. Cheers Chris 0 Quote Link to comment Share on other sites More sharing options...
flowers24 Posted October 28, 2010 Share Posted October 28, 2010 Email piping is nice concept,would you please let us know more about it 0 Quote Link to comment Share on other sites More sharing options...
rperez Posted November 10, 2010 Share Posted November 10, 2010 gotta love whmcs 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.