Ticket list missing

[feel]

Hi there,

 

I am using the 4.3 version

 

After making a few changes, maybe the last one importing the accounts from whoiscart, I lost access to my tickets using my admin account (or any other thatr I create)

I already know that it is not the assignment issue

 

http://forum.whmcs.com/showthread.php?t=18524&highlight=empty+ticket+list

 

Becose I´ve checked.

The tickets are opening normaly, and I can se then inside the phpmyadmin. I cannot look further inside the phpmyadmin to locate where could be the problem and where to fix it.

 

Also.

Using the client side interface, I Create a ticket, it gets on, and listed at my clients interface as an open ticket. But when I click on it, the ticket page loads, without a ticket on it..

 

Another interesting issue. The direct link to the ticket opens it! I can see all the tickets, old and new, at the phpmyadmin.

 

http://www.visiweb.com.br/atendimento/admin/supporttickets.php?action=viewticket&id=2245

 

I can see it trhou the direct link, but when I Try to list it after. no tickets are shown.

 

Thanks for your help

[WHMCS John]

The issue here is that the importer is designed to be run on an empty WHMCS install, so running it on an installation already containing data has caused these problems.

[feel]

Something really got disconected..

the All Products/Services (../admin/clientshostinglist.php) is also showing an empty list, although there are a lot of then...

 

Is there anithing to do to solve this, without havint to reinstall all the system?

Edited October 16, 2010 by feel
mistype + more info