How to Transfer Domain to Customer?

[sevedd]

I have an Enom account with Domain names that I registered. I would like to setup a new client in WHMCS and add the domain to the clients account without charging a transfer fee. The domain name will still be under my business account but I would like the customer to manage it from my site/WHMCS.

[jcgjr]

they would have to set up an account with Enom then you just push it to the account

[sevedd]

When a new customer orders a domain from WHMCS it will create a new account on enom? I thought it would register the domain name under my account but just update the WHOIS information for enom.

[scurrell]

When a new customer orders a domain from WHMCS it will create a new account on enom?

 

No.

 

If the domain already exists in WHMCS, you can click on the faded grey link "Move Product/Service to Another Client"

 

If it doesn't, from the admin clients profile page, add a new transfer order for the domain, but don't invoice, and don't send to registrar.

 

Update the expiry/next due dates, and set the registrar to Enom.

[sevedd]

First Error : Registrar Error Domain name not found

Resolution:

1. WHMCS Admin

2. Servers

3. Updated the IP of WHM to the new IP. (I was assigned a new IP for SSL and did not update WHMCS

 

Second Error : Registrar Error Invalid client IP: 22.22.222.222

(This is my old IP, and not my current IP)

1. I opened a ticket with Enom API Support to update their end with my new IP address. however I am still getting the same error after they updated the ip. Is there somewhere else in WHMCS I should be updating the IP address?

[WHMCS John]

22.22.222.222 is the IP you'll need to whitelist at eNom.

[sevedd]

22.22.222.222 is the IP you'll need to whitelist at eNom.

 

 

Thanks John. That worked!

For Anyone else experiencing the issue here's the outcome.

ISSUE RESOLVED

 

First Error : Registrar Error Domain name not found

Resolution:

1. WHMCS Admin

2. Servers

3. Updated the IP of WHM to the new IP. (I was assigned a new IP for SSL and did not update WHMCS

 

Second Error : Registrar Error Invalid client IP: 22.22.222.222

Resolution:

1. Had to open a ticket with Enom API Support to update their end with the Invalid IP.

 

Steps Taken Once The Above Was Resolved

http://wiki.whmcs.com/Importing_Data#Manual_Domain_Only_Entry

Manual Domain Only Entry

 

To add a domain on it's own without a product, follow the steps below:

 

1. On the client summary page, click the "Add New Order" link in the Actions panel

2. The client will be preselected, so you should fill out the rest of the form - begin by choosing the payment gateway you want the client to pay with

3. Leave the Product/Service dropdown menu set at None

4. Leave the Billing Cycle dropdown menu set at Monthly

5. Enter the domain in the Domain text field and select Register as the Domain Registration Option (even though you aren't intending to register it today)

6. Choose the number of years you next want the client to be invoiced for at the time of renewal and tick any addons the user has for their domain

7. Ensure both tick boxes for sending an order confirmation and generating an invoice are unchecked so the user is not emailed about the order you are adding

8. Finally, set the Order Status dropdown to Active and then click the submit button to add the order to WHMCS

9. You will now been shown the order screen summarising the details of the order you just added

10. Now as the final step, you must go to the domain's information page to enter the correct next due and expiry dates aswell as selecting the registrar the domain is registered with if using one of the built in registrars. To do this, from the order screen, click on the link in the Type column of the items ordered - this will take you straight to the details screen.

 

You have now finished adding your client. By following the steps above, your client will have not been notified that you've added them and will now be invoiced by WHMCS prior to the next due date for the items you have added to their account.