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can't create / suspend DotNetPanel accounts.


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I noticed that DotNetPanel accounts don't get created, or suspended automatically anymore.

 

The error that WHMCS gives is this:

 

Module Command Error

Caught exception: SOAP-ERROR: Parsing WSDL: Couldn't load from 'http://66.96.x.x:9002/esusers.asmx?WSDL' : Start tag expected, '<' not found

 

Yet, when I browse http://66.96.x.x:9002/esusers.asmx?WSDL, I get the following displayed on the web page:

 

Checks if the account with the specified username exists.

 

 

When I view the sourcecode of that site, I get this:

 

 

<wsdl:definitions xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:tm="http://microsoft.com/wsdl/mime/textMatching/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:mime="http://schemas.xmlsoap.org/wsdl/mime/" xmlns:tns="http://officepark/dotnetpanel/enterpriseserver" xmlns:s="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://schemas.xmlsoap.org/wsdl/soap12/" xmlns:http="http://schemas.xmlsoap.org/wsdl/http/" targetNamespace="http://officepark/dotnetpanel/enterpriseserver" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/"> 
 <wsdl:types> 
   <s:schema elementFormDefault="qualified" targetNamespace="http://officepark/dotnetpanel/enterpriseserver"> 
     <s:element name="UserExists"> 
       <s:complexType> 
         <s:sequence> 
           <s:element minOccurs="0" maxOccurs="1" name="username" type="s:string" /> 
         </s:sequence> 
       </s:complexType> 
     </s:element> 
     <s:element name="UserExistsResponse"> 
       <s:complexType> 
         <s:sequence> 
           <s:element minOccurs="1" maxOccurs="1" name="UserExistsResult" type="s:boolean" /> 
         </s:sequence> 
       </s:complexType> 
     </s:element> 
     <s:element name="GetUserById"> 
       <s:complexType> 
         <s:sequence> 
           <s:element minOccurs="1" maxOccurs="1" name="userId" type="s:int" /> 
         </s:sequence> 
       </s:complexType> 
     </s:element> 
...................

 

 

So there is a "<" start tag.

 

And our billing portal's IP address has been whitelisted on all our servers, so it's not a firewall issue

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