Frankc Posted September 23, 2010 Share Posted September 23, 2010 (edited) With a live system I don't really tested it properly but there is perhaps a "bug" that can let you loose money so can someone perhaps confirm this please? Invoice = $100 Client pay $40 Balance = $60 On list of invoices the invoice however still show $100. Depending on how you see it this may or may not be correct. (The invoice IS $100 so it's correct but the actual balance is $60 so the "outstanding invoices totals" are not correct) The problem is however that, if you select this invoice and mark it as paid (in the list of outstanding invoices) the amount applied is not the remaining $60 but the full invoice amount of $100 and the client therefore got an incorrect credit of $40. If you navigate to the invoice itself it's not a problem because the outstanding amount of $60 is shown and not the invoice amount of $100. (Incorrect forum category sorry. Was going to post a feature request but decided to mention this issue too) Edited September 23, 2010 by Frankc 0 Quote Link to comment Share on other sites More sharing options...
laszlof Posted September 23, 2010 Share Posted September 23, 2010 You shouldn't be manually marking invoices as "Paid" when they are not. This is not a bug, its more user error than anything. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 23, 2010 WHMCS Support Manager Share Posted September 23, 2010 When you apply a partial payment, ensure you follow the documented process: http://wiki.whmcs.com/Transactions 0 Quote Link to comment Share on other sites More sharing options...
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