lazysheepmedia Posted September 14, 2010 Share Posted September 14, 2010 Guys It is probably me but when I complete the order it says it is redirecting to the chosen payment provider (Paypal in this case) but it goes to the front page of my site, so the cpanel account is not being set up until I manually accept the order. The product is setup to be come active when the first payment is received. Any idea what is happening? Thanks Mark 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 14, 2010 WHMCS Support Manager Share Posted September 14, 2010 1. The reason it's doing this is because of your header template customisations. The addition or removal of a form in your header means the auto form submit is now not submitting the payment gateways form but instead a form on your design. To resolve this, open the forwardpage.tpl file in your custom template folder and where it has forms[0], change that to forms[1] and then retest. 2. Check Utilities > Activity Log for any error messages at order time. 0 Quote Link to comment Share on other sites More sharing options...
lazysheepmedia Posted September 14, 2010 Author Share Posted September 14, 2010 Thanks very much John Thats resolved it Regards Mark 0 Quote Link to comment Share on other sites More sharing options...
clavilab Posted November 1, 2010 Share Posted November 1, 2010 nice this worked for me too. it would be a good idea to make a list of all these known variants due to customizations. thank you 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.