grfirst Posted August 28, 2010 Share Posted August 28, 2010 Hello, Does any1 know of a reasonably priced, quality support system I can integrate with my WHMCS? I've just started marketing my site, and getting customers, and I need a service to monitor and advise questions like (how to create email address, problem's logging on, etc....). Perhaps a live chat, and/or an email system would be preferrable. 0 Quote Link to comment Share on other sites More sharing options...
grfirst Posted August 28, 2010 Author Share Posted August 28, 2010 Additionally, is there a step by step tutorial somewhere on how to setup my WHMCS support system, knowledge base, announcements, downloads, etc..... 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 31, 2010 WHMCS Support Manager Share Posted August 31, 2010 WHMCS has all this built in, please refer to our documentation @ http://wiki.whmcs.com You can also find a live chat addon available from http://www.whmcs.com/livechat.php 0 Quote Link to comment Share on other sites More sharing options...
grfirst Posted September 1, 2010 Author Share Posted September 1, 2010 I am aware of the documentation you are referring to. But perhaps I didn't make myself clear at first. I am knew at this and don't know how to compose articles for the KB. And the live chat will not do me any good, if I'm the one that has to operate and man it. Thanks for looking out, though. WHMCS has all this built in, please refer to our documentation @ http://wiki.whmcs.com You can also find a live chat addon available from http://www.whmcs.com/livechat.php 0 Quote Link to comment Share on other sites More sharing options...
laszlof Posted September 1, 2010 Share Posted September 1, 2010 Login to WHMCS and go to Support -> Knowledgebase. You can add new articles from there. If you're looking for managed support, this isnt really the place for that.. Theres a number of companies out there that provide 24/7 support services for your company if you plan on outsourcing. 0 Quote Link to comment Share on other sites More sharing options...
grfirst Posted September 2, 2010 Author Share Posted September 2, 2010 Wow, you guys are amazing. Thanks for the advice. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.