need to stop payment reminder if invoice was recently generated

[freedom internet]

Hoping someone can help please?

 

I generated an invoice for a customer this morning prior to the daily cron schedule running. I deliberately set the due date for 1 week to allow the customer time to pay plus it coincides with a renewal on a non-hosting product that we had sold them.

 

Unfortunately, the automation settings also dictate that a payment renewal reminder is sent automatically 7 days prior to the invoice due date. As a result, the customer not only received the invoice this morning as soon as I had generated it but also they received a payment reminder less than half an hour later for the same invoice.

 

Is there anyway to prevent payment reminders being sent for invoices generated the same day or the day before? I only want to do this automatically on some invoices for a customer.

[WHMCS John]

I'm afraid there isn't an option for that.

[freedom internet]

Ok thanks. I'll stop looking for a solution then.

 

Does seem a little silly to be sending a reminder message for an invoice that is less than 24 hours old.

 

Perhaps this is something the WHMCS developers should look at. I'm sure the coding wouldn't be difficult as it would just be a matter of adjusting the query to ignore invoices created in the last 24 hours.