Skeptical Posted July 3, 2010 Share Posted July 3, 2010 I added the Kayako integration. However for some reason when I try to create a new ticket, the email and name fields (Kayako, integrated into whmcs) is disabled and blank. Tickets can't be submitted at all because the email field is required. How do I fix this issue? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 5, 2010 WHMCS Support Manager Share Posted July 5, 2010 I recommend contacting Kayako directly for issues with the eSupport integration. 0 Quote Link to comment Share on other sites More sharing options...
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