bander33 Posted June 13, 2010 Share Posted June 13, 2010 Hi I run the Version: 4.2.1 with no problems except for one. when any one wants to contact me via the WHMCS's "Pre-Sales Contact Us" link it redirects them to the login page. and I couldn't find away to enable it. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted June 14, 2010 WHMCS Support Manager Share Posted June 14, 2010 Perhaps you have configured the pre-sales form to send tickets to a department that is available to clients only? 0 Quote Link to comment Share on other sites More sharing options...
bander33 Posted June 14, 2010 Author Share Posted June 14, 2010 I see this might be correct. I will check it out 0 Quote Link to comment Share on other sites More sharing options...
trader Posted September 15, 2010 Share Posted September 15, 2010 Perhaps you have configured the pre-sales form to send tickets to a department that is available to clients only? Hi John, I am having the same problem, but I cant see where to configure this in admin. Can you point me in the right direction please. Matt. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 15, 2010 WHMCS Support Manager Share Posted September 15, 2010 Setup > General Settings > Mail tab > Presales Form Destination. 0 Quote Link to comment Share on other sites More sharing options...
disgruntled Posted September 15, 2010 Share Posted September 15, 2010 Hi John, I am having the same problem, but I cant see where to configure this in admin. Can you point me in the right direction please. Matt. setup > support departments > department edit uncheck the clients only box > save changes This will remove the login from the department making it free for everybody, if you get a lot of spam turn on the verification to slow it down. 0 Quote Link to comment Share on other sites More sharing options...
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