MonkeyMagic Posted June 2, 2010 Share Posted June 2, 2010 (edited) When looking at the Products/Services page for each customer, for some reason the Server drop down list only has the option for 'None' - instead of all our servers. The problem then, is that all Hosting Welcome Emails don't contain the server information since we can't select the server. This never used to happen before, and I can't figure out why it is happening now. I notice that all our older products still show the servers in the drop down list, but all NEW products have nothing there. Our server list hasn't changed, and I have setup the Server Groups and assigned the product to the relevant Server Group - but still nothing showing in the server dropdown list on the Products/Servers page. Can anyone help? Edited June 2, 2010 by MonkeyMagic 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted June 2, 2010 WHMCS Support Manager Share Posted June 2, 2010 It sounds like you don't have a module selected under Setup > Products/Services > Edit > Module Settings tab. 0 Quote Link to comment Share on other sites More sharing options...
MonkeyMagic Posted June 2, 2010 Author Share Posted June 2, 2010 I just double checked, and it is definately setup. We have new Windows Reseller Plans, and under Module Settings I have selected 'Pleskreseller'. Is that incorrect? 0 Quote Link to comment Share on other sites More sharing options...
MonkeyMagic Posted June 2, 2010 Author Share Posted June 2, 2010 Ok - I just realised the link. We have Windows Plesk Servers - so in the Server Setup section, those servers are setup as 'Plesk'. But - on the same servers, we obviously have Plesk Reseller accounts too. So what do we do? 0 Quote Link to comment Share on other sites More sharing options...
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