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Next Due Date for suspended service


hideipvpn

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Hello all,

 

Is there any possibility to set due date for unsuspended accounts for 30/90/180/360 days from payed date if client payed due invoice.

 

Due to our business nature many clients do not pay invoice before due date and get suspended.

Some of them don't pay for 1-2 months then pay due invoice for suspended service and then they complain about next due date wasn't changed to 1/3/6/12 months.

 

Maybe someone know how to do this from WHMC or maybe have a special php script for this ?

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  • WHMCS Support Manager

You could cancel an invoice when it's x days overdue to prevent this situation from arising. However if an invoice is paid that is more than 1 billing cycle overdue, you will need to manually unsuspend the account and adjust the next due date manually.

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