TimJacobs Posted May 24, 2010 Share Posted May 24, 2010 OK, I have tried this a few times. I have installed it, I had my hosting company install it. Every goes good on the install, everything else is good except the General settings. That page never stops loading and the template isn't there either. If you would like I can upload a screenshot if you would like. Thanks Tim 0 Quote Link to comment Share on other sites More sharing options...
mylove4life Posted May 24, 2010 Share Posted May 24, 2010 add a folder called support in the modules directory. I bet that will solve it. 0 Quote Link to comment Share on other sites More sharing options...
TimJacobs Posted May 24, 2010 Author Share Posted May 24, 2010 That fixed it, Thanks.... How come it doesn't install that, shouldn't it? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 24, 2010 WHMCS Support Manager Share Posted May 24, 2010 The folder is only required when using a 3rd party helpdesk. But certain combinations of PHP/Ioncube don't seem to like when this folder doesn't exist, even when you aren't using a 3rd party gateway. 0 Quote Link to comment Share on other sites More sharing options...
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