domi Posted May 10, 2010 Share Posted May 10, 2010 When a customer make an order, a double envoice email to him ,one with the amount to pay and one with zero euro. And a receipt immediately create for the 0 envoice,that it is paid. How to fix this? 0 Quote Link to comment Share on other sites More sharing options...
domi Posted May 11, 2010 Author Share Posted May 11, 2010 Can anyone help me with this? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 11, 2010 WHMCS Support Manager Share Posted May 11, 2010 Sounds like your client is refreshing after placing the order. Place a test order and if you see a blank page refer to http://forum.whmcs.com/showthread.php?t=21317 0 Quote Link to comment Share on other sites More sharing options...
domi Posted May 11, 2010 Author Share Posted May 11, 2010 Sounds like your client is refreshing after placing the order. Place a test order and if you see a blank page refer to http://forum.whmcs.com/showthread.php?t=21317 I make a test order now and i have again 2 envoices and one with 0 account. Payment confirmation This is a receipt for th envoice 107 ---------------------------------------- Total amount €0.00 EUR I didn't refresh the page. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 11, 2010 WHMCS Support Manager Share Posted May 11, 2010 Please open a support ticket with admin and FTP access so we can take a look. 0 Quote Link to comment Share on other sites More sharing options...
domi Posted May 11, 2010 Author Share Posted May 11, 2010 Can i ask something first? In this field .....Next Paid Invoice Number....it was 109 and i put 100,what is for? And how much is supposed to be? 0 Quote Link to comment Share on other sites More sharing options...
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