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Blank page in paypal


domi

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Hello,

 

when i click to purchase a product via paypal,i have a blank page,i put in confg.php the $display_errors = true;

and came out this,what i do now?

 

 

Fatal error: Smarty error: [in emailtpl:emailmessage line 6]: syntax error: unrecognized tag: font-family:"Cambria Math"; panose-1:0 0 0 0 0 0 0 0 0 0; mso-font-charset:1; mso-generic-font-family:roman; mso-font-format:other; mso-font-pitch:variable; mso-font-signature:0 0 0 0 0 0; (Smarty_Compiler.class.php, line 446) in /home/prohoste/public_html/whmcs/includes/smarty/Smarty.class.php on line 1093

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  • WHMCS Support Manager

This error is occurring because you've copied text in from a Microsoft Office application to the email message field. Their office apps add CSS code which contains the smarty template engine characters and causes this error. To avoid it, you should first copy your text into Notepad, that will remove the CSS formatting then from there you can copy and paste it into the WHMCS email field and then the email should send fine.

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This error is occurring because you've copied text in from a Microsoft Office application to the email message field. Their office apps add CSS code which contains the smarty template engine characters and causes this error. To avoid it, you should first copy your text into Notepad, that will remove the CSS formatting then from there you can copy and paste it into the WHMCS email field and then the email should send fine.

 

I have to change it in all email templates or in a specific one and what exactly?

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  • WHMCS Support Manager

Well if you've customised all your email templates then you will need to go through each one. When placing an order the following emails are sent, so would be a good place to start:

 

Invoice Created

Order Confirmation

Client Signup Email

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