Armada20 Posted April 30, 2010 Share Posted April 30, 2010 I want to allow my customers to add funds to their accounts in my site ( WHMCS script ) even if they don't have any related services or active service or needs to add this funds . " You must have at least one active order before you can add funds so you cannot proceed at the current time! " I want to allow them to add funds any time they want .... how ? 0 Quote Link to comment Share on other sites More sharing options...
earth8 Posted May 5, 2010 Share Posted May 5, 2010 I want to allow my customers to add funds to their accounts in my site ( WHMCS script ) even if they don't have any related services or active service or needs to add this funds . " You must have at least one active order before you can add funds so you cannot proceed at the current time! " I want to allow them to add funds any time they want .... how ? Thanks for asking this. I would like to know this also. Will someone please help with this? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 5, 2010 WHMCS Support Manager Share Posted May 5, 2010 For security reasons this isn't an option. However you could add an order for a free product so that the client can use the add funds function. 0 Quote Link to comment Share on other sites More sharing options...
Laurentziu Posted February 26, 2011 Share Posted February 26, 2011 For keeping my bussiness UP, please make this button available any time and I will be tottally responsible about any fraud from my webiste. It is very simple to create a logging for amounts added. 0 Quote Link to comment Share on other sites More sharing options...
sohouk Posted February 27, 2011 Share Posted February 27, 2011 Its a bizarre choice for the WHMCS developers to operate this way! Whilst maybe it could default to being 'on' there should be a toggle to allow admins to disable this 'feature'. When we imported our AWBS site, we had quite a lot of users who add funds every now and then and it was confusing and irritating to have to create a manual order each time. I am not sure if the WHMCS developers have taken this on board, but its something that should be addressed. As you say, you are responsible for your clients! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 28, 2011 WHMCS Support Manager Share Posted February 28, 2011 If it didn't work this way the fraudsters could completely bypass the fraud checks, add funds to your account and you get hit with chargeback costs. 0 Quote Link to comment Share on other sites More sharing options...
sohouk Posted March 1, 2011 Share Posted March 1, 2011 Maybe so, but it would be useful to have a choice in the matter! A simple check box on the clients profile wouldbe good. The problem we (and anyone doing a substantial import into WHMCS) is that clients who have been with us years could not actually place orders because of this feature as they had not actually placed a WHMCS originated order. The only option was to manually create orders as we went along which was manually very taxing and confused the clients. 0 Quote Link to comment Share on other sites More sharing options...
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