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iWHMCS Crash on Pending Orders


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I just purchased iWHMCS and setup everything properly. So far almost all areas of the software works fine - except when I try to view pending orders. When first tried viewing pending orders I got an XML parse error and the app crashed. After the first time the app just crashes with no error message.


Wha? Please help!


- Aaron

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iPhone App crashes are normally due to 1 of 2 things, and for your issue it sounds like the 1st:


1. XML Errors - If the app can't call your WHMCS API, maybe due to an invalid url, some kind of block, or maybe there's a .htaccess redirect or something of that nature, and so the response the iPhone gets is not valid XML from the WHMCS API then the XML parser on the phone can just crash and exit




2. Charset Issues - the iPhone XML interpreter if it comes to a character that is not encoded in the specified charset seems to just die. This can happen if for example you change your system charset - existing data will still be encoded in the old charset and thus you get a crash if that tries to be viewed. Tickets is another common area for problems with differing charsets.



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Thank You!


use the search function...: http://forum.whmcs.com/showthread.php?t=28758


There are also some required API updates for this version - these updated files can be downloaded @ www.whmcs.com/members/dl.php?type=d&id=46 and just need uploading to the /includes/api/ folder to take effect.


update those files and the error will be gone.

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