PsyberMind Posted March 9, 2010 Share Posted March 9, 2010 First of all, setup is WHMCS (Obviously) with cPanel/WHM My packages allow the use of a sub domain under my domain.. If I transfer a domain, or set up a new one, the package creates. However if I use the subdomain option, I have to manually accept the order. I searched the forums and came up with one thing, but it was a little vague. Is auto-creating an account with a subdomain a limitation in WHMCS, or am I missing something? Packages are set to auto create on first payment, and I used a Promo code for 100% discount for testing purposes. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 9, 2010 WHMCS Support Manager Share Posted March 9, 2010 Check Utilities > Activity Log to find the error message when attempting to create an account with a subdomain. 0 Quote Link to comment Share on other sites More sharing options...
PsyberMind Posted March 10, 2010 Author Share Posted March 10, 2010 That's the thing. There are no errors. It just doesn't auto-create. Once I manually accepted the order, it created it right away. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 10, 2010 WHMCS Support Manager Share Posted March 10, 2010 Please open a support ticket with your admin login details and steps to recreate the error so we can take a look. 0 Quote Link to comment Share on other sites More sharing options...
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