Knowledgebase KB SEO URL Re-writing not Working

[NetwiseHosting]

Hi All,

 

I hope it is something obvious, but I have followed the simple WHMCS tutorial on enabling SEO Friendly URL's in the knowledgase but I am now getting a 404 error.

 

Just to make it clear, I have enabled the option in the control panel and renamed the .htaccess file without the .txt any help would be gratefully received.

Kind regards,

 

Matthew

[WHMCS John]

The file is called htaccess.txt by default and needs to be renamed to .htaccess

 

You also need mod_rewrite configured on your server.

[PowerChaos]

i know that i am a bit late to answer on this

but i got the same kinda problem

 

exept that i do not get a 404 error , but i just get nothing ( it stays at his dir )

 

and mod rewrite is working for 100% as my seo directory is using it to and a few other sites of me

 

here is the link (in case of intrest)

 

http://cp.powerchaos.com/knowledgebase/2/Windows-XP

 

that just go back to my main page of the KB dir , but it does not give a error ( so it basicly works but not like it need to be )

 

here is my htacces file

 

RewriteEngine On
Options +FollowSymLinks
Options -Indexes

# Announcements
RewriteRule ^announcements/([0-9]+)/[a-z0-9_-]+\.html$ ./announcements.php?id=$1 [L,NC]
RewriteRule ^announcements$ ./announcements.php [L,NC]

# Downloads
RewriteRule ^downloads/([0-9]+)/([^/]*)$ ./downloads.php?action=displaycat&catid=$1 [L,NC]
RewriteRule ^downloads$ ./downloads.php [L,NC]

# Knowledgebase
RewriteRule ^knowledgebase/([0-9]+)/[a-z0-9_-]+\.html$ ./knowledgebase.php?action=displayarticle&id=$1 [L,NC]
RewriteRule ^knowledgebase/([0-9]+)/([^/]*)$ ./knowledgebase.php?action=displaycat&catid=$1 [L,NC]
RewriteRule ^knowledgebase$ ./knowledgebase.php [L,NC]

 

Greets From PowerChaos

[dannyl]

Hi, what happened with this? I have the same problem as PowerChaos.

[zemon]

The same with me been using WHMCS for over two years and have never been about to get this to work.

[nay27uk]

I had the same problems blank page its like it is not creating the .html files

[mojorise]

FYI - I just had the same problem and then realised that I had renamed htaccess.txt to htaccess and not .htaccess (I forgot to add the dot to the front) - works fine now.... Doh!

 

On the same subject -

 

my knowledgebase SEO friendly URL's have a number where the category name should be ie: mydomain/clientarea/knowledgebase/2/Configuring-Email-on-an-iPhone.html

 

i would prefer it to read mydomain/clientarea/knowledgebase/email/Configuring-Email-on-an-iPhone.html

 

Any help much appreciated

 

Cheers

[PowerChaos]

ok it is now a long time ago from last reply

but i still got the same problem if i enable the KB

 

all other mod rewrites are working perfect so its not realy mod rewrite as this is just refusing to work

 

do some1 got a solution to this problem ?

 

Greeetings From PowerChaos

[cavamondo]

Did you set AllowOverride None to AllowOverride All in your httpd.conf?

[laszlof]

You dont have the KB SEO option enabled in your WHMCS config. Even with the .htaccess rules setup, you need that in order for it to work.

 

its under Setup -> General Settings -> Support

 

The option is called "KB SEO Friendly URLs"

 

Enable that, and it will work.

[JewelHost]

i know that i am a bit late to answer on this

but i got the same kinda problem

 

exept that i do not get a 404 error , but i just get nothing ( it stays at his dir )

 

and mod rewrite is working for 100% as my seo directory is using it to and a few other sites of me

 

here is the link (in case of intrest)

 

http://cp.powerchaos.com/knowledgebase/2/Windows-XP

 

that just go back to my main page of the KB dir , but it does not give a error ( so it basicly works but not like it need to be )

 

here is my htacces file

 

Looking at your link you still have htaccess named as htaccess.txt

 

http://cp.powerchaos.com/htaccess.txt

 

unless you have copied the contents into a file called .htaccess

 

Can you confirm that you have renamed the htaccess.txt file in the root directory of the

[josuito]

I just changed the htaccess.txt to .htaccess and problem solved. Also i added the error pages in it.

[VoiNetworks]

The same with me been using WHMCS for over two years and have never been about to get this to work.

 

You need to disable MultiViews in Apache or .htaccess

See http://stackoverflow.com/questions/7666487/how-to-prevent-apache-mod-rewrite-from-treating-path-as-file-with-same-name for more details

[m0b1us]

have anyone already found the solutions for this? thanks

 

 

FYI - I just had the same problem and then realised that I had renamed htaccess.txt to htaccess and not .htaccess (I forgot to add the dot to the front) - works fine now.... Doh!

 

On the same subject -

 

my knowledgebase SEO friendly URL's have a number where the category name should be ie: mydomain/clientarea/knowledgebase/2/Configuring-Email-on-an-iPhone.html

 

i would prefer it to read mydomain/clientarea/knowledgebase/email/Configuring-Email-on-an-iPhone.html

 

Any help much appreciated

 

Cheers

[PowerChaos]

This solution seems to work for me

 

RewriteEngine On
Options +FollowSymLinks
Options -Indexes
Options -MultiViews

# Announcements
RewriteRule ^announcements/([0-9]+)/[a-z0-9_-]+\.html$ ./announcements.php?id=$1 [L,NC]
RewriteRule ^announcements$ ./announcements.php [L,NC]

# Downloads
RewriteRule ^downloads/([0-9]+)/([^/]*)$ ./downloads.php?action=displaycat&catid=$1 [L,NC]
RewriteRule ^downloads$ ./downloads.php [L,NC]

# Knowledgebase
RewriteRule ^knowledgebase/([0-9]+)/[a-z0-9_-]+\.html$ ./knowledgebase.php?action=displayarticle&id=$1 [L,NC]
RewriteRule ^knowledgebase/([0-9]+)/([^/]*)$ ./knowledgebase.php?action=displaycat&catid=$1 [L,NC]
RewriteRule ^knowledgebase$ ./knowledgebase.php [L,NC]

 

in short , be sure those items are at top

RewriteEngine On
Options +FollowSymLinks
Options -Indexes
Options -MultiViews

 

took me a long time to find this solution , but the solution finaly works

 

the 2 things that are added are the mutliview and the followsymlinks

 

hopely this can also solve it for you

 

Greetinsg From PowerChaos

[PhatPT]

You cant do it with WHMCS SEO URL.

 

WHMCS SEO URL format: /knowledgebase/ID/Tile-topic.html

 

My site SEO URL format: /knowledgebase/ID-Tile-topic.html