AMateos Posted February 18, 2010 Share Posted February 18, 2010 Hi, We have installed WHMCS and configured it. All the TLD's are configured and we have also configured their registrars. When we do a whois lookup to Google.com (For example) we receive the following error: There was an error in your request I have been checking but all seems to be correct. Some idea about this? Thank you 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 18, 2010 WHMCS Support Manager Share Posted February 18, 2010 This usually indicates your server firewall (or other setting) is blocking whois lookups on port 43. Please make sure it is open. 0 Quote Link to comment Share on other sites More sharing options...
AMateos Posted February 24, 2010 Author Share Posted February 24, 2010 Hi John, Thank you for your answer. We have opened the port 43 but it still shows the same error. Any other idea? 0 Quote Link to comment Share on other sites More sharing options...
AMateos Posted February 26, 2010 Author Share Posted February 26, 2010 Can be the error because we have added some TLD's not included on the whois servers file? Thank you 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 26, 2010 WHMCS Support Manager Share Posted February 26, 2010 Yes, that would be the cause, you need to add them to whoisservers.php: http://wiki.whmcs.com/Domains_Management#Adding_a_Custom_TLD 0 Quote Link to comment Share on other sites More sharing options...
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