maghrebin Posted February 16, 2010 Share Posted February 16, 2010 hello i Tick " the box to receive email notifications when new tickets are opened or responded to" in "Setup=>Administrator" but when a ticket is created i didn't receive any email? can some one help me plz 0 Quote Link to comment Share on other sites More sharing options...
maghrebin Posted February 17, 2010 Author Share Posted February 17, 2010 can any one help please 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 17, 2010 WHMCS Support Manager Share Posted February 17, 2010 Also ensure you have "Support Emails" ticked in Setup > Administrator Roles > Edit. 0 Quote Link to comment Share on other sites More sharing options...
maghrebin Posted February 19, 2010 Author Share Posted February 19, 2010 thanks for replying, in Setup > Administrator Roles > Edit. i ticked all cases but i still not having any email notification for a ticket 0 Quote Link to comment Share on other sites More sharing options...
maghrebin Posted February 20, 2010 Author Share Posted February 20, 2010 up! please 0 Quote Link to comment Share on other sites More sharing options...
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