mcongosto Posted February 14, 2010 Share Posted February 14, 2010 When placing a manual order there is no option to add several items to it, this is odd, because the invoice is generated per order. So if the client wants 3 items he would get 3 orders and 3 invoices (every month). And if you don't generate the invoice when creating the orders then you have to create the invoice adding the items one by one by hand because there is no option for adding an order to a template. Am i right so far? how do you guys handle this? It would be great to have the possibility of adding more items to an order (and manually modify the price). I know this has been commented in other thread but i wanted to open a more specific one to try to get help and make it more clear for myself. thank you. 0 Quote Link to comment Share on other sites More sharing options...
mcongosto Posted February 14, 2010 Author Share Posted February 14, 2010 (edited) I can see only one workaround for this and its to place the order in the public front as if you were the customer- I thought you could also create a quote first and then convert it to an invoice. For some reason the Quotes form is much more powerful that the Place new order form (add new client on the same page, multiple items, price modification on the fly...). But the problem is that when you convert a quote into an invoice no order is created!! This is another request ill have to post on an different thread.... I would like to see inputs on this... thank you Edited February 14, 2010 by mcongosto 0 Quote Link to comment Share on other sites More sharing options...
Patty Posted February 14, 2010 Share Posted February 14, 2010 It would be great to have the possibility of adding more items to an order (and manually modify the price). Agree 100%. This should be implemented as soon as possible, it's a very needed feature. 0 Quote Link to comment Share on other sites More sharing options...
mcongosto Posted February 14, 2010 Author Share Posted February 14, 2010 Patty, I am just trying the application out, but maybe you have more battlefield experience. Do you think placing the order in the front-end is a reasonable workaround for this problem? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 16, 2010 WHMCS Support Manager Share Posted February 16, 2010 Logging in as the client and placing the order as admin will work perfectly well when ordering multiple products. However an invoice will be generated and the client will receive an order acknowledgement email in all cases. 0 Quote Link to comment Share on other sites More sharing options...
mcongosto Posted February 17, 2010 Author Share Posted February 17, 2010 Logging in as the client and placing the order as admin will work perfectly well when ordering multiple products. However an invoice will be generated and the client will receive an order acknowledgement email in all cases. Placing the order as admin? what do you mean, admins cannot log in front end i think. And if you mean placing the order as admin in the admin area i don't know then how to order multiple products in a single order. Thank you. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 18, 2010 WHMCS Support Manager Share Posted February 18, 2010 Placing the order as admin? what do you mean, admins cannot log in front end i think. Yes they can, click "Login as Client" on the client's summary page. 0 Quote Link to comment Share on other sites More sharing options...
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