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iWHMCS Problems


Chris Gwynne

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Purchased the app a few days ago all set up :)

 

Two main problems.

 

I have clients listed within WHMCS, however they're not listed in the Clients section of the iWHMCS app, tried everything I can think of, but they just won't show?

 

Secondly, I've noticed if I pick up a ticket on iWHMCS the time zone is 5 hours behind exactly. I'm in the UK, my server is in America.

 

What setting do I need to change so the timing is correct for me? Server time, or time within WHMCS. Currently, if I receive a ticket which says "5hours ago" it's pretty worrying thinking that I haven't replied for 5 hours then remembering it's because of server time.

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  • WHMCS Support Manager

1. There is no full client list shown in iWHMCS, you must enter a search term.

 

2. This should be the same in the web-admin and iWHMCS. It's based off your server time, so the easiest way is to change that. Alternatively if you are running php5, please add the following line to configuration.php:

 

date_default_timezone_set('Europe/Amsterdam');

 

Replace Europe/Amsterdam with one of the timezones listed at http://us3.php.net/manual/en/timezones.php

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1. Ah thank you, I never tried that. I assumed it'd bring up a full client list. Any future plans to implement that or is it too process intensive depending on number of clients?

 

2. I'd prefer it if I kept the server time to the country the server resides in. Thank you for the fix. :)

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