Salman75 Posted February 2, 2010 Share Posted February 2, 2010 Hi, How do you guys handle free domain renewals? For example, a client has an annual package with a free domain. On the renewal date, WHMCS creates 2 invoices; one for the hosting account and one for the domain. The hosting renewal invoice is fine, however the domain renewal invoice is for $0.00, gets paid automatically as soon as it is created. This triggers a domain renewal at the registrar even when the client has not paid the hosting invoice. As a result, the client gets a free domain even without renewing his hosting package. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 3, 2010 WHMCS Support Manager Share Posted February 3, 2010 Ensure the next due date and payment gateway are the same for the domain + hosting product. They will appear on the same invoice and the domain will only be renewed if the invoice is paid. 0 Quote Link to comment Share on other sites More sharing options...
Salman75 Posted February 3, 2010 Author Share Posted February 3, 2010 Hi John, That is only possible on annual payments. What about other payment frequencies? 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted February 3, 2010 Share Posted February 3, 2010 Have it set to the same day of the payment frequencies (eg 01/15/2020 monthly will work with 03/15/2021 (yearly)) 0 Quote Link to comment Share on other sites More sharing options...
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