wickedmx Posted January 29, 2010 Share Posted January 29, 2010 When I set the ordering of tickets to "Ascending by date" I get the opening ticket submission at the top and then each reply in the correct order as you scroll down. However, when i select "Descending by date" I still get the opening ticket submission at the top and then the ordering jumps to the bottom and scrolls up the page. Regards Matt 0 Quote Link to comment Share on other sites More sharing options...
ChrisGooding Posted January 29, 2010 Share Posted January 29, 2010 Hi, We also have this issue...... Is it actually a bug, or is it intended to be like this? I could understand if it was, though would prefer it not to be. 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted January 29, 2010 Share Posted January 29, 2010 Same here, very annoying 0 Quote Link to comment Share on other sites More sharing options...
hostell Posted February 28, 2010 Share Posted February 28, 2010 Same with WHMCS 4.1.2 (not iWHMCS). Ticket order is ASC, regardless of "Ticket Reply List Order" setting. 0 Quote Link to comment Share on other sites More sharing options...
wickedmx Posted March 1, 2010 Author Share Posted March 1, 2010 Same with WHMCS 4.1.2 (not iWHMCS). Ticket order is ASC, regardless of "Ticket Reply List Order" setting. Hey hostell I am running version 4.1.2 and the main WHMCS ticket system works fine for me. I can switch between ascending and descending and it works exactly as it should. Maybe there is something else at your end causing the problem to exist in the main ticket interface. Now that the issue has been marked as fixed, I am eagerly just waiting on the update. 0 Quote Link to comment Share on other sites More sharing options...
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