bojomojo Posted January 25, 2010 Share Posted January 25, 2010 Hello, In my WHMCS admin panel, it says there is one open ticket awaiting reply.. but if you click on the tickets to go to see it, there is non.. so on the right pane it says 1 open ticket but there are no tickets at all 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 25, 2010 WHMCS Support Manager Share Posted January 25, 2010 You need to make sure that your admin account is assigned to all the departments that you have setup in WHMCS. To do this, go to Setup > Administrators and ensure all the checkboxes are ticked for departments in your admin profile. 0 Quote Link to comment Share on other sites More sharing options...
bojomojo Posted January 25, 2010 Author Share Posted January 25, 2010 There is only one department, and my account is assigned to it.. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 25, 2010 WHMCS Support Manager Share Posted January 25, 2010 Best open a ticket with your WHMCS and phpmyadmin login details so we can investigate. 0 Quote Link to comment Share on other sites More sharing options...
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