A question I've been meaning to ask for a while

[Gav]

In the invoice pages, in the top corner there is a drop down menu for the different payment processors - but it;s not possible for customers to select a different one.

 

What is the point of the drop down menu? It seems quite pointless, but it would actually be good if people could use it to actually select a payment processor.

[danield]

It will only show the payment processors you have selected for your customers to use. If you only have one it will only show one option.

[Gav]

Yeah, it does show all of the payment processors but for example, if it is on paypal by default then if you try to select google checkout then it won't allow it - it just switches back to paypal. This makes it impossible to choose a different one.

[WHMCS John]

This shouldn't be happening. Try re-uploading viewinvoice.tpl

[ahdonline]

I have this same issue, but its not consistent. It only seems to happen in Firefox, and if i close out and reopen the dropdown works fine.

 

So i would recommend trying a different browser to see what happens also.

[Matt]

I suspect you're just viewing it as an admin. If you're an admin viewing the printable version of an invoice you can't use the dropdown. However clients can use it when they login and view an invoice to choose how they pay.

 

Matt